CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Advertisement' category. Please enter a valid email address (x@x.x). To get help using your Vitamix, to fix a problem or to arrange a repair, please call our service partner NOVO at 0333 222 9927 or emailvitamix@novocsv.co.uk. All in a bite-sized book you can finish in under an hour. If your product is under warranty, Vitamix will repair or even replace your broken blender, as required. These cookies ensure basic functionalities and security features of the website, anonymously. Your warranty coverage begins from the date of purchase, as long as you have proof of purchase. If it isnt abundantly clear, I freakin love the Vitamix warranty. Over time, it may be a worthwhile investment. Whats Covered Under the Vitamix Customer Service Warranty? Would Vitamix customer service consider my actions with the Parmesan cheese to be a misuse of the Vitamix and void my warranty? In some cases, you may be able to fix an out-of-warranty blender by purchasing the replacement parts yourself and having a local appliance repair person do your Vitamix repairs. Power Cord Damage. They might. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. However, if the model is no longer available, Vitamix will provide you with a blender that has similar features and capabilities. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. They will get your basic information like name, address, phone number and will note your Vitamix serial number. 04/02/2023 Complaint Type: Billing/Collection Issues Status: Answered I purchase VITAMIX and spend over $700 to get the entire package from ****** during their roadshow. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It is mandatory to procure user consent prior to running these cookies on your website. The call centre is available from 9 am to 5 pm Monday to Friday excluding bank holidays. Purechat uses this cookie to send data to purechat.com, to connect visitors to the reservation team and track visitors to stay on portal. . Try changing the wall outlet. Skip to primary navigation; . Its kinda neat. Within the U.S.A. and Canada, this Warranty is honored directly through Vita-Mix Corporation. The warranty offers you peace of mind, knowing that your blender is protected, and you can use it for a long time. I'm Tami and Ive never set foot in a fancy cooking school. JavaScript seems to be disabled in your browser. I'm not one to keep anyone in suspense. This cookie is set by GDPR Cookie Consent plugin. I am a big fan of my Vitamix. The advantage of third-party repairs is that a local repair person can probably do the work more quickly, and often at a lower cost. Vita-Mix Corporation ("Vitamix") strongly encourages you to register your . So, no matter where you bought your Vitamix, it is covered under Vitamixs warranty. The 7-year Vitamix warranty comes standard on most new Vitamix models. Hi. Horrible customer service!!! How to Get the Best Price Quote on Your Vitamix Repair. If you are still under warranty, you may be eligible for a free repair or replacement of your Vitamix blender. We also use cookies for the personalisation of ads. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I usually dont register my products and I was afraid all was lost. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. On the phone, I didnt give the service reps much. Customer service representatives are friendly, helpful and they really know the machine. If your blender is out of warranty, you might not want to risk sending it back to the company and waiting for a quote, because you'll have to pay for shippingand the quote may be higher than you want to pay to fix a blender. See an error? Its also important to ensure that the blender is used with the proper electrical voltage, as damage resulting from using a 110V blender with a 220V electrical outlet is not covered under the warranty. My container just broke this morning while making a blackberry smoothie- I now have purple stained walls, cabinets, ceiling and rugs in my kitchen. Registering your product helps establish date of purchase and can expedite your customer service experience. If you need Vitamix repair while it's still under warranty, the company will fix it for free and pay for shipping both ways. Try finding another warranty that covers normal wear and tear. If your blender needs servicing or repair, contact the Vitamix customer service at 800.848.2649 (Mon - Fri 8am-8pm EST and Sat 9am-5pm EST). In late 2013, Vitamix voluntarily recalled some containers. The call centre is available from 9 am to 5 pm Monday to Friday excluding bank holidays. If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping. The 5200 is a great kitchen tool that can make hot soups, dips, purees, smoothies, and frozen desserts. I need to know how easy is it to get my Vitamix repaired. Repair of your Vitamix blender must be performed by a Vitamix authorised repair centre. a Vitamix purchased on Craigslist might have been misused. Lorem ipsum loquieory. Vitamix is well-known for exceptional customer service and an outstanding warranty, so if your blender is under warranty, the company itself is the best place to get repairs. Vita-Mix Corporation ("Vitamix") strongly encourages you to register your purchase by completing and returning the product . **IMPORTANT RESTRICTION: VITAMIX MAY RESTRICT WARRANTY SERVICE FOR OUR PRODUCTS TO THE COUNTRY WHERE VITAMIX OR ITS AUTHORIZED DISTRIBUTORS ORIGINALLY SOLD THE PRODUCT. No super gluing here. But opting out of some of these cookies may affect your browsing experience. If you think your blades need sharpening, you might want to send your unit in for repair. For instructions on how to send your machine to Vitamix for service, please call 800.886.5235. Of course, I knew it couldnt. Whats Not Covered Under the Vitamix Customer Service Warranty? Heres what I got: The only bad part about the Vitamix warranty? Vitamix warranty - my customer service experience. But with a pinch of curiosity, a dash of trial and error, and a few kitchen shenanigans, Ive created a recipe box full of crowd-pleasers to share with you. This gives you a better idea of what's reasonable for your repair as well as negotiating power when you talk to your chosen repair company. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. How to Boil Potatoes in a Microwave: A Yummy Guide, Can I Make a Milkshake in a Ninja Blender? Check the warranty status of your Vitamix blender. Records the default button state of the corresponding category & the status of CCPA. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . For the best experience on our site, be sure to turn on Javascript in your browser. Contact Vitamix customer service immediately for instructions. I have to give shout-outs when they are deserved. If you dont have one yet, check them out. Instant Pot Duo vs Duo Plus: Which One Should You Choose for Your Kitchen? For any questions or an update on your blender repair, please email the repair centre at vitamix@novocsv.co.uk or call Novo on 0333 222 9927. Previous owners use of the unit, however, might affect the warranty. Its really a 3-year extension added to a 7-year warranty (3 + 7 = 10). If your warranty has expired, Vitamix is able to service machines up to 20 years old, depending on availability of parts. Unfortunately, I noticed a black residue around the bottom of my container near the "cog". The answer is yes! Hi, were Shalva and Lenny Gale, and we are the mom & pop Vitamix shop. There could be a few different reasons why you are having an issue with your Vitamix. The Vitamix service reps are ridiculously nice. I can only speculate about life without my Vitamix. Instead of turning me away for lack of registration, she let me register the machine over the phone. Itll apply the 06-NOYOKE coupon and get you a code for $100 off our Starter Kit when you notify us of your order . Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. To speak to someone about having your Vitamix product serviced, please call 800.848.2649. It simply means you save money now by accepting the shorter warranty. And, you have to pay extra for their Apple Care warranty plan! MediaMath sets this cookie to avoid the same ads from being shown repeatedly and for relevant advertising. We also use third-party cookies that help us analyze and understand how you use this website. SPECIAL INTERNATIONAL INSTRUCTIONSIf a Machine was purchased within the U.S.A. or Canada, but is currently outside the U.S.A. or Canada, all shipping and resulting taxes and duties are at the owner's expense. The consent submitted will only be used for data processing originating from this website. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. There have never had any problems with it. Vita-Mix Corporation ("Vitamix") strongly encourages you to register your purchase by completing and returning . Free Shipping on Orders Over 150 - Some Exclusions do Apply. It works only in coordination with the primary cookie. We all know what a bad customer service experience feels like. The Certified Reconditioned Warranty covers reconditioned Vitamix blenders purchased directly from Vitamix. But opting out of some of these cookies may affect your browsing experience. JavaScript seems to be disabled in your browser. In fact, 7 years is the industry standard, if you compare to Blendtec. We also use third-party cookies that help us analyze and understand how you use this website. or repair, please call Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840. 7-Year Full Machine Warranty 1. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Functional' category. The Vitamix Customer Service Warranty is a comprehensive program that offers coverage for your Vitamix blender in case of defects in material and workmanship. Vitamix representative. Yes, Vitamix offers an extended warranty for an additional two years beyond the seven-year standard warranty. For the best experience on our site, be sure to turn on Javascript in your browser. Registering your Vitamix is not required for activating the warranty. Can I get a replacement blender if mine cannot be repaired? When you shop around, you'll be able to notice any inconsistencies in pricing that may indicate you're being taken advantage of. This means that if your blender has a defect or stops working as it should, Vitamix will repair or replace it for free for as long . If you see something broken or incorrect, please send us a note. For the best experience on our site, be sure to turn on Javascript in your browser. This category only includes cookies that ensures basic functionalities and security features of the website. My man needs his snacks and bad. The Vitamix Customer Service Warranty is a comprehensive coverage program that offers protection to your blender in case of any defects in materials or workmanship that occur during normal use. VitaMix offered me a "discount" on a new container. How to Use a Vitamix Blender (Vitamix 5300 Review), Ultimate Fagor Pressure Cooker Review | The Good, the Bad, the Tasty, 15+ Best Substitutes for White Chocolate in 2023, Best Snickerdoodle vs. Sugar Cookie Showdown (dough to plate), 150+ Tasty Food Tours & Festivals by State (2023), 10 Easy & Gorgeous Minimalist Cake Design Ideas. That helps supportour workand is greatly appreciated. service@vitamix.com(Sales, Support & International), 8615 Usher Road Cleveland, Ohio 44138 USA. Please enter a valid email address (x@x.x). They are not eligible for repair even if occurred under normal household use. I havent had to send mine in yet, though. Necessary cookies are absolutely essential for the website to function properly. The Vitamix Customer Service Warranty offers comprehensive coverage for your Vitamix blender, giving you peace of mind and protecting your investment. This cookie is installed by Google Analytics. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Life is NOYOKE is ad-free and takes us hundreds of hours and every month to create and maintain. The 7-year warranty from Vitamix makes a bold statement. It takes most people 3-6 weeks to fully appreciate the Vitamix machine, figure out which model is right for them, and then finally take the plunge.. Instead of pushing the cheese into the blade, the cheese bounced into the walls of the container with even more force. WHAT IS COVERED. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". First, she listened to the problem. For example, if the blender is dropped or used for purposes other than blending food and beverages, any resulting damage is not covered. In this comprehensive guide, well cover everything you need to know about the Vitamix customer service warranty, including its coverage, terms and conditions, and how to make a claim. The Vitamix warranty is like a super hero. When I called the Vitamix customer service hotline, I didn't know what to expect. For example. You will need to confirm and pay for the repair before Novo will proceed. Get the ebook for free with your subscription to our once-a-week email newsletter. Still, a breakdown can happen, and when it does, you need to figure out how to get it fixed for the lowest possible price. The Standard Warranty is the default warranty that comes with all new Vitamix blenders. Click Life Is No Yoke sent me! Take a closer look at the many ways DoNotPay can make your life simpler: You're not alone in managing these types of circumstances. Good luck. Once Vitamix has received your claim, they will evaluate it and provide you with instructions on how to proceed. We also use cookies for the personalisation of ads. Its free for you and every bit helps. Take advantage of your full warranty length. You will be asked to provide a date of purchase and . ), youll be protected for a long time. DoNotPay can help. To prevent issues with your Vitamix blender, its important to follow the manufacturers instructions for use and care. This website uses cookies to improve your experience while you navigate through the website. If youd like to add the 3-year extension later, it costs $120. I have good things to say about Vitamix customer service. I called and after a brief hold, I was put through to the . What a relief! I called a few times to test their service. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Necessary' category. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Performance' category. I'd try calling them again. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. You know, dont forget about that loremim poasm. It was a massive all-the-way-around-the-container crack. If your Vitamix blender won't start, check the power source first. You can call them at 1-800-848-2649 (U.S.) or 1-440-235-4840 (International) during business hours. DISTRIBUTOR. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Its free, easy, and designed for you to use. That includes you. Overcooking nut butters. Vitamix blades, actually, are dull on new units. If your blender is out of warranty, the cost will vary depending upon your blender model and . So, no matter, Keep Me Updated (and send the Intro to Vitamix email series! You will be asked to provide . We can help you find the most competitive local repair prices so you can get the best deal. Please contact yourlocal distributorfor servicing of your Vitamix machine. Vitamix offers two types of warranties: the Standard Warranty and the Certified Reconditioned Warranty. This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. If you want your homemade goodies to be ridiculously tasty, grab your whisk, put on your apron, and lets get started. This cookie is set by GDPR Cookie Consent plugin. Non-Vitamix containers, accessories, power transformers, etc. Then the warranty wouldnt transfer to you. Sorry about your experience. You will be asked to provide a date of purchase and Comment * document.getElementById("comment").setAttribute( "id", "a60eae5ebdc557ebe8371812520035d9" );document.getElementById("d6bbb3a0c1").setAttribute( "id", "comment" ); What did you do with the broken container? Youll need to provide your blenders serial number, purchase date, and a description of the issue youre experiencing. Whenthe representative asked if I had registered my Vitamix (to get the full warranty), I was really nervous. Manage Settings Its got you covered in times of need. Once a collection is made, it should take no more than 5 working days to complete the repair and return your blender. Its free for you and every bit helps. Now let's answer the big question - does Costco Vitamix have lifetime warranty? I'm sure they would let you know if you gave them a call. Did my Vitamix warranty cover the container? Your product may already be registered if you purchased at Vitamix.com, at a Vitamix Factory Outlet, or by calling a Vitamix sales representative. The impact of hard cheese hitting container side caused a big CRRRACK! So foolishly I increased the speed gradually up to 10, thinking this would force the cheese and blade to make contact. If one cannot be located and the machine must be sent to the country in which it was purchased, please be aware that you will be responsible for the cost of two-way shipping, as outlined in your owners manual. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Advertisement' category. That's where DoNotPay can help. The units available might still be covered, however. Analytical cookies are used to understand how visitors interact with the website. Your product may already be registered if . For the best experience on our site, be sure to turn on Javascript in your browser. Required fields are marked *. Do I need to register my Vitamix blender to be eligible for the warranty? Vitamix 5200 Blender Professional-Grade. Repair of your Vitamix blender must be performed by a Vitamix authorised repair centre. Grind room temp beans & add some ice water. We are talking rock hard and old. 2022 Devaney & Co Ltd, UK. Alternatively, you can visit the Vitamix website and use their live chat feature to speak to a customer service representative. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Other' category. Mix & match. Vitamix, known for its quality kitchen appliances, offers a 10-year warranty on its blenders. I had terrible customer service from them. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Other' category.